FREQUENTLY ASKED QUESTIONS (FAQ)
Step 01: Go to https://portal.chargenet.lk.
Step 02: Sign Up, Add all the details including the card details.
Step 03: Login to your account using the Username and the Password.
Step 04: Select the “Reload Now” tab.
Step 05: Select the payment method from the payment options.
Step 06: Enter the amount to be topped up to the card.
Step 07: Add the relevant card details.
Step 08: Complete the process, and the user will get a message as soon as the account is topped up.
Option 01: Recharge chargeNET account online via chargeNET website or chargeNET mobile app using AMEX / VISA / MASTERCARD / SAMPATH VISHWA accounts.
Option 02: Visit chargeNET Head office for Cash Payments Trace Expert City, Colombo 10. https://goo.gl/maps/cGt3DrHV42E2.
Option 03: Deposit any amount to the following bank account and send a copy of the payment slip to info@chargenet.lk or WhatsApp to 0770555 553.
Bank Account Details:
chargeNET Pvt Ltd Acc No: 101000433978 – NDB Bank, Nawam Mw.
**To make this operation a paperless and convenient process, we recommend all users, top-up / recharge their chargeNET accounts via our online platform.